Q.
How much does it cost to advertise my stock on your platform & what details do you need?
A.
Advertise your excess stock on The Electricians Trading Point Platform with no upfront costs. The Electricians Trading Point trading office will advise you on the product details required before we can upload your stock onto our trading platform.
Q.
How does the selling process work?
A.
Our trading office will handle all correspondence between the seller and buyer, take care of the logistics for sample orders & full shipments thereafter. Our trading office will manage all payments between the buyers and sellers.
Q.
Where can I inspect the stock before making full payment?
A.
The seller will provide samples if requested by the buyer. Samples will be shipped to The Electricians Trading Point warehouse based in Australian QLD. The buyer will inspect within our warehouse or the samples can be forward shipped to the buyers premises. The supplier & potential buyer are responsible for all shipping costs.
After the buyer has confirmed they are satisfied with the sample products and have paid a 10% deposit, the Electricians Trading Point team will arrange for the products to shipped direct to our warehouse for further inspection or collection after the remaining 90% of funds have been paid. We can also arrange for the purchased items to be shipped direct to the buyer after receiving full payment.
Q.
What happens if some of the goods purchased are faulty?
A.
They buyer will have 5 days after receiving the goods to notify The Electricians Trading Point team of any quality concerns they might have. A full refund will be made to the buyer once the goods have been shipped back to The Electricians Trading Point Warehouse. The Electricians Trading Point team with hold all funds for this 7 day period before transferring funds to the seller.
Q.
What does this service cost me?
A.
ETP will take 20% commission on all sales completed through The Electricians Trading Point trading platform. We will be prepared to negotiate an alternative commission structure on larger deals.
The services that ETP provide in the sale facilitation process include:
- Management, development and maintenance of the ETP website: electricianstradingpoint.com.au
- Management of the integrity of the sale transaction
- Coordination of the transportation from the Seller’s location to the point of delivery nominated by the Buyer
- Facilitation of information transfer between the Buyer and the Seller
- Facilitation of Warranty Claims
Q.
What happens if the product stops working in 6 months time?
A.
The warranty extended to the Buyer is as nominated by the Seller. Generally the Warranty of Goods and Products will fall under the one of the following:
- All warranty claims are processed through each individual product manufacturer and is subject to their policies and approval
or
- The Buyer will have no warranty recourse once accepted during the 5 day inspection period that commences once the Buyer receives the goods
The warranty provisions will be stated at the time of purchase.
Q.
What are the payment options?
A.
Payment Methods Accepted
- Visa or Mastercard
- Cheque (3 working days to clear funds)
- Money Order
- Direct Deposit
- PayPal
- BPay
Q.
When will I receive my products?
A.
Expect most deliveries in 2 – 4 working days from the original purchase date. Shipping methods include Express Point, Courier and Regular Point. Our courier service is fast, reliable, cost-effective and offers a full tracking facility for your goods.
If you have any additional questions about the Electricians Trading Point Trading Platform, please don’t hesitate to call or email our head office.
